Troubleshooting Common Issues

Even on the most powerful workstations, video editing is a highly complex computational task. When you encounter errors, use this guide to identify and resolve the problem.

1. "Media Offline" (Red Screen)

This is the most common error in Oraphim. It means Oraphim's database knows the file used to exist, but the physical file is no longer at the exact file path where Oraphim expects it.

The Cause: You renamed the video file, you moved it to a new folder, or you unplugged the external hard drive where it was stored.

The Fix:

1. Open the Media Pool. The missing clips will be highlighted in red.
2. Select all the red clips.
3. Right-click and select Relink Selected Clips.
4. A file browser will open. Navigate to the top-level folder where you think the files are currently located.
5. Click OK. Oraphim will rapidly search through all sub-folders, find the missing files, and automatically reconnect them to the timeline.

2. Choppy / Laggy Playback

If you press spacebar and the video stutters, drops frames, or the audio crackles, your computer is struggling to decode the video in real-time.

The Fixes (in order of preference):

1. Reduce Timeline Resolution: Go to Project Settings > Master Settings and change the timeline from 4K to 1080p. (You can change it back to 4K right before you export; the color and scaling will be preserved perfectly).
2. Use Proxy Media: Highlight the laggy clips in the Media Pool, right-click, and select Generate Proxy Media. Oraphim will create lightweight, low-resolution versions of the files for editing. Ensure Playback > Proxy Handling > Prefer Proxies is checked in the top menu.
3. Render Cache: If a specific VFX node graph is lagging, go to the top menu, click Playback > Render Cache and set it to Smart. A red line will appear above the timeline. Once it turns blue, the effect is temporarily rendered and will play smoothly.

3. "GPU Memory Full" Error

This fatal error occurs when your graphics card runs out of VRAM (Video RAM). Oraphim relies heavily on the GPU, especially for Color and Compositor nodes.

The Fixes:

1. Avoid using "Temporal Noise Reduction" or "Optical Flow" retiming on 8K footage if you have less than 12GB of VRAM.
2. Go to Preferences > System > Memory and GPU and ensure your GPU is correctly recognized and not being shared with other intensive background applications.
3. Update your graphics card drivers to the latest "Studio" or "Creator" version (avoid "Game Ready" drivers if possible).

4. No Audio Playback

If the audio meters in the Mixer are bouncing green, but you hear absolutely nothing:

The Fix:

1. Go to Preferences > System > Video and Audio I/O.
2. Look at the Speaker Setup section.
3. Ensure the "Device" is set to your headphones or speakers, not a virtual audio cable or a disabled monitor speaker.
4. Restart Oraphim.